Turquoise Tours and Travel Ltd. is committed to ensuring our
customers' privacy and security of all information collected.
In accordance with the privacy legislation introduced on
December 21, 2001, this Privacy Policy outlines the
information collection practices utilised by Turquoise Tours
and Travel Ltd., how that information is used and the choices
you can make about the way the information you provide to us
is collected and used.
|
|
|
|
|
 The
information we collect |
| |
When you make a booking via the Turquoise Tours and Travel
Ltd. web site, we need to collect information about you to
process the transaction and fulfil your order. This
information includes, but is not limited to, details such
as your name, your contact details (email, phone, fax) and
your credit card details. When you submit a request via
our email support forms, we also collect your name and
email so that we may respond to your request or query as
quickly as possible.
|
|
|
|
|
How
we use the information |
| |
When you book with Turquoise Tours and Travel Ltd. and
submit a booking request, we use the collected information
in several ways:
-
Personal identification and verification
-
To complete your hotel reservation
-
To allow us to contact you for customer service, if
required
-
To make improvements to the Turquoise Tours and Travel
Ltd. web site
In addition, your email address is collected to send you
an email message with your confirmation invoice. As a
client of Turquoise Tours and Travel Ltd. you will
occasionally receive updates from us about special rate
offers, newsletters and any noteworthy changes to the
website. However, you may always decline to receive these
email messages. Please see our Opting Out policy described
below.
We disclose your information to third parties (such as our
hotels) only for the purpose of completing your
transaction with us, providing the above services to you
and for the purposes of associated administration. We do
not sell, rent or trade your personal information to third
parties for marketing purposes.
Like most web sites, there is certain information we
automatically track, including the URL that you just came
from, the browser you are using and your IP address. This
data is utilised to improve the services of Turquoise
Tours and Travel Ltd. and does not include any personally
identifying information.
|
|
|
|
|
Our
commitment to data security |
| |
All information you provide to Turquoise Tours and Travel
Ltd. is transmitted using SSL (Secure Socket Layer)
encryption. SSL is a proven coding system that lets your
browser automatically encrypt, or scramble, data before
you send it to us.
|
|
|
|
|
Cookies |
| |
We may, from time to time, use "cookies" to store your
preferences, record session information and collect
information on how you visit and access our Web pages. We
collect information on the Web pages visited by our
customers in order to help us to continue improving our
services.
"Cookies" are pieces of information that our Web page
transfers to your computer's hard disk for record-keeping
purposes. Cookies can make the Web more useful by storing
information about your preferences on a particular site.
The use of cookies is an industry standard and many Web
sites use them to provide useful features for you. Cookies
in and of themselves do not personally identify you, only
your computer.
|
|
|
|
|
Opting
out of promotional information |
| |
We at Turquoise Tours and Travel Ltd. work hard to provide
our clients with the best possible rates in all our
hotels. From time to time, we will send our members
newsletters, updates and specials for hotels in certain
areas. You will only receive this correspondence if you
have chosen to do so and we hope that you will find these
items informative and useful. However, should you choose
to not receive them in the future, you will have the
ability to unsubscribe from the mail database by clicking
on the Unsubscribe link at the bottom of each email.
|
|
|
|
|
How
to contact us |
| |
This policy may be revised from time to time, as new
features are added to the site or the legislation changes.
Please check back periodically for updates and additions.
If you have any concerns or queries about the Privacy
Policy of Turquoise Tours and Travel Ltd. or would like
more information, please contact us on
turquoise@turquoise.co.uk. We will attempt to respond
to all reasonable concerns or inquiries within three
business days of receipt.
|
|
|
|
