Turquoise Tours and Travel Ltd
 31 Theobalds Road, London, WC1X 8SP
Tel: +44 207-404 9444
Fax: +44 207-430 9500
E-mail: reservations@istanbul-hotels.co.uk

Fax Hotel Reservation Form
Print this form, fill it in black ink and fax to +44 207-430 9500

PRINT   
You have come to this form because you have choosen to opt for a hotel which is On Request. We will endeavor to comply with your reservation by contacting our representatives within 48 hours. Once a confirmation has been received for your requested hotel, we will proceed with payment by charging your Credit Card as agreed in the original request. If we are unable to confirm the initial requested hotel accommodation, an alternative may be provided and an email notification will be sent to inform you of the details.

I wish to confirm the following reservation:
(Please do not confirm a reservation unless it is definite, as charges will be applied for cancellations.)

       Hotel Booking Details
Hotel Name:
  
Room Type:  
Arrival Date:
  
Departure Date:
  
No. of Nights:
  
Rooms:  No. of Adults:  No. of Children:
 
 Single:                    Double:                   Twin:                  Triple:
Total Cost:
  
Note: A £5 administration fee will be applicable for bookings of 2 nights and less.

       Personal Details
Last Name:
  
First Name:
  
E-mail:
  
Optional E-mail:
  
Address 1:
  
Address 2:
  
City:
  
State:
  
Country:
  
Postal Code:
  
Tel. (include country + city code):
  
Fax (include
country + city code):
  
Passport No:
 
Type (Nationality):
 
 
For Bookings within 72 hours, please provide the following:
Outside Hours Tel.:
  
24 Hours Fax:
  
         Credit Card Details
Name of the Credit Card:
  
Credit Card Number:
  
Expiry Date:
  
Card Security Number (CVV):
  
 
NOTE: CVV is required for Visa & MasterCard and American Express. Click here to see where to locate your CVV code.
 
Issue Number
(UK issued Debit Cards only):
  
Statement Address
of Credit / Debit  Card:
  
Are you the owner of this Credit Card?:
   Yes    No 
 
If No, do you have permission of Credit Card owner?:
 Yes    No    If No, your booking cannot be proceeded. Please contact customer support on: +44 207-404 9444 or by email.
I/we accept the full Terms & Conditions
  

I/we accept the full Cancellation Policy

  
Total to be charged: £  
  
Signature:  
 
   
Date:  

Please fax front (perforated) and signature side of the Credit / Debit Card

  
 

Important - Please Read
Notice period
 		 Charges
0-72 hours (3 working days*) Full cancellation - no refunds due.
72 hours - 1 week
 		 Charge for the first night's accommodation
up to 1 week before arrival
 		 £10.00 per person
No refund in respect of unused portion of hotel accommodation.
We strongly recommend taking trip cancellation insurance in your country of origin.
Note:
1. All cancellations must be made in writing and must be faxed to 44-207-4309500.
2. Cancellations made directly with the hotels will not be accepted.
All amendments are subject to charges as shown in the Terms & Conditions. Please see below.
Charges

 
Contact us by email or fax to make your hotel reservation. Please allow 24 hours for reservation to be completed: Monday to Friday and 48 hours for bookings made on Saturday. If your reservation is for an arrival within 28 days, we will send your voucher and invoice by email or fax (if number is provided) normally within 3 days. However, if you have not received your voucher and invoice within 5 days please contact our office by telephone, fax or email and we will re-send them. We are not responsible for delays in email transmission or problems with the recipient's fax. The client accepts that our written confirmation and voucher form the basis of our contract for the reservation.

IMPORTANT
We require the following information for bookings within 72 hours or less, prior to arrival to your New York hotel:
A) FAX NUMBER for the documents to be sent to.
B) A DAY TIME TELEPHONE NUMBER.
C) OUTSIDE OFFICE HOURS TELEPHONE NUMBER - OR A MOBILE/CELLULAR PHONE NUMBER.

Full payment is due upon confirmation of reservation. All reservations must be prepaid. All payments are made in British Pound Sterling in favour of Turquoise Tours and Travel Ltd. Payments must be made by credit/debit card only by filling the Reservation Form via fax. You will then receive your voucher by fax with the address and telephone number of the hotel.

The rates provided for you on this website are available ONLY through Turquoise Tours and Travel Ltd. Please DO NOT call the hotel direct, as they WILL NOT have the same rates in their reservation system.

Cancellations and amendments to confirmed bookings are subject to the following conditions:
Cancellations
 
Notice period
 		 Charges
0-72 hours (3 working days*)
 		 Full cancellation - no refunds due.
72 hours - 1 week
 		 charge for the first night's accommodation
up to 1 week before arrival
 		 £10.00 per person

Cancellations directly made with the hotels will not be accepted.

Amendments
 

Notice period
 		 Charges
0-72 hours (3 working days*)
 		 No amendment allowed. Full cancellation charges will apply.
Outside 72 hours - 1 week
 		 £20.00
up to 1 week before arrival
 		 £10.00 per person

*Working days are Monday - Friday from 09:30 to 17:30

Amendments and changes where EITHER the number of rooms (irrespective of room type) OR the number of nights decreases will be charged as above. An Amendment must be confirmed back to you by one of our consultants. If you have not received a confirmation of the amendment within 24 hours after submission, it means we have not received it and you must resubmit it. All amendments are subject to availability. Amendments directly made with the hotels will not be accepted.

If you do not arrive at the accommodation on the date on which you booked, then you will only be entitled to amend the hotel reservation from the time when Turquoise receives notification from you during Turquoise's working hours. Our office hours are Monday - Friday: 09:30 to 17:30. All such amendments are subject to you incurring the charge for the next twenty-four hours accommodation after Turquoise's receipt of notification. If you leave the accommodation earlier than the date on which you booked to leave, then there will be no refund for the unused portion of your stay.
Cancellations notified directly to the hotel will not be effective. Requests for cancellations and amendments must be made in writing to Turquoise Tours & Travel.

Hotel reservations during Special Events/Major Conference periods:
#CUSTOMERS WILL BE NOTIFIED AT THE TIME OF BOOKING IF TRADE FAIR/EXHIBITION DATES ARE PRESENT AND THAT SPECIAL CONDITIONS WILL APPLY#
100% cancellation charges will apply to dates of stay falling within a Fair/Exhibition period. For dates of stay within the same booking, not falling within the Fair period, our standard non-Fair period cancellation and amendment conditions will apply.
Any changes or modifications for dates of stay falling within a Fair or exhibition period will be treated as cancellations and will incur charges as above. The only exceptions to this will be where additional rooms/beds/cots/nights are added to existing confirmed rooms or nights.

During non-Fair/exhibition periods: Cancellation charges will be applied in relation to the notice period between notification of cancellation and the date of stay at EACH hotel within a booking.